You'll need to enter your POPUP experience from a desktop or laptop computer. It does not work on mobile.
We recommend using Chrome for the best experience but Firefox should work fine too. Safari is not always compatible. Microsoft Edge works on Windows 10 but not on Windows 11.
If you aren't sure if your browser is compatible, you can check that here:
Check the compatibility of your browser
After you click to enter your POPUP experience, you'll need to grant your SOCIAL experience access to your webcam and microphone so you can speak with other attendees.

If you block access to your webcam or microphone the experience will not let you in.
To reset permissions, you can follow instructions here.